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PARASIEL GEMS LTD.

PARASIEL GEMS LTD.

LEGAL

Company Information / Legal Notice

Terms & Conditions

Privacy Policy

Cookie Policy / Cookie Settings

Wholesale Terms

Shipping & Delivery

Returns / Claims

Wholesale FAQ

How should the jewellery be stored and cared for?

Company Information / Legal Notice

Parasiel Gems Ltd.
 

Registered in: England and Wales
Company Number: 12215222
Registered Office:

71-75 Shelton Street
Covent Garden
WC2H 9JQ,
LONDON,
UNITED KINGDOM
 

EU VAT Registration: [SI 94977798]
 

Parasiel Gems Ltd. is a UK-registered company operating a wholesale jewellery business with EU operations.
 

Business
 

Parasiel Gems is a strictly B2B jewellery supplier focused primarily on professional retailers, boutiques and other trade customers, with a particular focus on the European market.

The Parasiel Gems website is an information and company presentation website. It does not operate as a consumer online shop.
 

Wholesale purchasing is currently available only through our selected wholesale platforms, to be announced soon.
 

Contact
 

For general and wholesale enquiries, please use the contact form provided on our Contact page.
 

Website Content
 

We make reasonable efforts to ensure that information presented on this website is accurate and up to date. Product images, descriptions, dimensions, materials and availability may change as collections develop and natural gemstones become available or unavailable.
 

Images shown on the website are intended to provide an overview of our work and do not necessarily represent current stock availability.
 

Intellectual Property
 

Unless otherwise stated, the content of this website, including text, photographs, graphics, product images, technical drawings, logos and other materials, belongs to Parasiel Gems Ltd. or is used with permission.
 

Content may not be reproduced, copied, modified, distributed or used commercially without prior written permission.
 

© Parasiel Gems Ltd. All rights reserved.
 

Last updated: [30/09/26]
 

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Terms & Conditions

​

1. About These Terms

This website is operated by Parasiel Gems Ltd. By accessing or using this website, you agree to these Terms & Conditions.
 

Parasiel Gems Ltd. is a company registered in England and Wales under company number Company Number: 12215222, with its registered office at

71-75 Shelton Street
Covent Garden
WC2H 9JQ,
LONDON,
UNITED KINGDOM
 

2. Purpose of This Website
 

The Parasiel Gems website is intended primarily for professional and trade customers.
 

The website provides information about Parasiel Gems, our jewellery, materials, production capabilities and wholesale activities. It is not a consumer online shop and no purchase contract is formed through this website.
 

Wholesale purchasing is conducted through our designated wholesale platform or through other agreed B2B arrangements.
 

3. Product Information
 

We make reasonable efforts to ensure that product descriptions, dimensions, materials and photographs are accurate.
 

Natural gemstones are inherently variable. Differences in colour, tone, pattern, transparency, inclusions, zoning and other characteristics are natural features and should not automatically be regarded as defects.
 

Photographs may also appear differently depending on lighting, photography conditions and the display device used.
 

Where relevant, gemstone treatments will be disclosed.
 

Product information displayed on this website may be updated or changed without notice.
 

4. Availability
 

The appearance of a product or design on this website does not guarantee that the item is currently available for wholesale purchase.
 

Some designs are intended for repeat production, while others are produced in limited quantities because of the natural availability of particular gemstones or materials.
 

Availability, minimum quantities and ordering conditions are subject to the applicable wholesale terms.
 

5. Natural Materials
 

Parasiel Gems works primarily with natural earth-mined gemstones.
 

Natural gemstones may contain inclusions, colour variations, zoning, internal features and other characteristics formed through their geological history. Such characteristics are part of the individuality of natural materials.
 

We may also use recycled precious metals and reclaimed or previously used gemstones where appropriate. Reclaimed gemstones may be restored, recut or repolished before being incorporated into new jewellery.
 

6. Intellectual Property
 

All intellectual property displayed on this website, including text, photographs, product images, graphics, technical drawings, logos and other content, remains the property of Parasiel Gems Ltd. or its respective rights holder.
 

No material may be reproduced, copied, modified or commercially used without prior written permission.
 

7. External Websites
 

This website may contain links to third-party websites, including wholesale platforms and social media services.
 

Parasiel Gems Ltd. is not responsible for the content, availability, security or privacy practices of third-party websites.
 

8. Website Availability
 

We aim to keep this website available and accurate, but cannot guarantee uninterrupted access or that the website will always be free from technical errors.
 

We reserve the right to modify, suspend or discontinue any part of the website without notice.
 

9. Liability
 

Nothing in these Terms & Conditions excludes or limits liability where doing so would be unlawful.
 

To the extent permitted by law, Parasiel Gems Ltd. is not responsible for losses arising solely from reliance on general website information where that information was not provided as part of an agreed wholesale transaction.
 

Specific wholesale transactions are governed by the applicable Wholesale Terms and the terms of the relevant purchasing platform.
 

10. Governing Law
 

These Terms & Conditions are governed by the laws of, subject to any mandatory rights or protections that apply under applicable law.

Last updated: [30/09/26]

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Privacy Policy

1. Who We Are
 

This Privacy Policy explains how Parasiel Gems Ltd. collects, uses and protects personal information when you visit our website or contact us.
 

Parasiel Gems Ltd.
Registered in: England and Wales
Company Number: 12215222
Registered Office:

71-75 Shelton Street
Covent Garden
WC2H 9JQ,
LONDON,
UNITED KINGDOM
 

For privacy-related enquiries, please use the contact form on our website.
 

2. Information We Collect
 

Depending on how you interact with our website, we may collect:

  • name;

  • company or business name;

  • email address;

  • country;

  • website or business information;

  • information included in your enquiry;

  • information necessary to respond to a wholesale or business enquiry;

  • technical information about your visit, where collected by website technologies or analytics.

We do not ask visitors to provide sensitive personal information through our website.
 

3. How We Collect Information
 

We may collect information:

  • when you submit our contact form;

  • when you contact us regarding wholesale or business enquiries;

  • when you voluntarily provide information to us;

  • through necessary website technologies;

  • through analytics or other website services, where enabled and where applicable consent has been obtained.
     

4. How We Use Your Information
 

We may use personal information to:

  • respond to enquiries;

  • communicate with existing or potential wholesale customers;

  • provide information about our products and wholesale activities;

  • manage business relationships;

  • respond to requests relating to our products or services;

  • maintain website security;

  • improve the operation and performance of our website;

  • comply with legal and regulatory obligations.
     

We do not sell personal information to third parties.
 

5. Lawful Basis
 

Depending on the circumstances, we process personal information on the basis of:

  • taking steps at the request of an individual before entering into a business relationship;

  • performance of a contract or business arrangement;

  • our legitimate interests in operating and developing our business and responding to business enquiries;

  • compliance with legal obligations;

  • consent, where consent is required by law.
     

6. Who We Share Information With
 

We may share personal information with trusted service providers where necessary to operate our business and website.

These may include website hosting and website service providers, communication and email service providers, business software providers, professional advisers, payment or wholesale platforms where relevant, and authorities where disclosure is required by law.

We only share information where there is a legitimate reason to do so.
 

7. Website and Third-Party Services
 

Our website is operated using Wix.

Certain technical information may therefore be processed by Wix and its service providers in connection with website operation, security and functionality.

We may also use third-party services such as analytics, social media or external wholesale platforms. Their own privacy policies may apply when you leave our website or interact directly with their services.
 

8. How Long We Keep Information
 

We retain personal information only for as long as reasonably necessary for the purpose for which it was collected, including any period required for legal, accounting or business-record purposes.

Information that is no longer required will be securely deleted or anonymised where appropriate.
 

9. Your Rights
 

Depending on the circumstances and applicable law, you may have rights relating to your personal information, including the right to:

  • request access to information we hold about you;

  • request correction of inaccurate information;

  • request deletion of information where applicable;

  • request restriction of processing;

  • object to certain processing;

  • withdraw consent where processing is based on consent;

  • request information about how your data is processed.

To exercise a relevant right, please contact us through the website contact form.
 

10. International Data Transfers
 

Some service providers used to operate our website or business may process information outside the United Kingdom or European Economic Area.

Where applicable, we will take appropriate steps to ensure that personal information is transferred and protected in accordance with applicable data protection law.
 

11. Security
 

We take reasonable technical and organisational measures to protect personal information against unauthorised access, loss, misuse or disclosure.

However, no internet transmission or electronic storage system can be guaranteed to be completely secure.
 

12. Complaints
 

If you have concerns about how we process your personal information, please contact us first so that we can try to resolve the matter.

You also have the right to complain to the relevant data protection supervisory authority.

For UK data protection matters, this is the Information Commissioner's Office (ICO).
 

13. Changes to This Policy
 

We may update this Privacy Policy from time to time to reflect changes to our business, website, services or legal requirements.

The latest version will be published on this page.


Last updated: [30/09/26]



 

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Cookie Policy / Cookie Settings

COOKIE POLICY
 

This Cookie Policy was last updated on [30/09/26].
 

Parasiel Gems Ltd. uses cookies and similar technologies on this website to ensure that the website operates securely and correctly, and to support basic website functionality.

This website is operated using the Wix platform.
 

WHAT ARE COOKIES?
 

Cookies are small text files that are stored on a visitor's device when a website is accessed.

They allow websites to recognise a device, maintain security, remember certain settings and support the technical operation of the website.
 

COOKIES USED ON THIS WEBSITE
 

Our website currently uses cookies provided by Wix that are necessary for the operation, security and stability of the website.

These may include cookies used for:

  • website security and fraud prevention;

  • maintaining website sessions;

  • network and system functionality;

  • website performance and stability;

  • detecting technical errors and maintaining the reliability of the website.
     

These cookies are considered essential cookies because the website may not function correctly without them.

We do not currently use Google Analytics, advertising pixels, social-media tracking pixels or other third-party marketing or advertising cookies on this website.
 

NON-ESSENTIAL COOKIES
 

At present, Parasiel Gems Ltd. does not intentionally use non-essential marketing or advertising cookies on this website.

If this changes in the future, this Cookie Policy will be updated and, where required, visitors will be given an appropriate choice regarding the use of non-essential cookies.
 

THIRD-PARTY SERVICES
 

This website may contain links to external websites, including wholesale platforms, social media platforms and other third-party websites.
 

Following such a link may take you to a website that uses its own cookies and tracking technologies. Parasiel Gems Ltd. does not control the cookies or privacy practices of external websites.

We recommend reviewing the relevant privacy and cookie policies of those websites before providing personal information or continuing to use their services.
 

MANAGING COOKIES
 

Most web browsers allow visitors to control or delete cookies through their browser settings.
 

Please note that disabling essential cookies may affect the functionality, security or proper operation of this website.

Where a cookie consent mechanism is provided on this website, visitors can use it to manage available cookie preferences.
 

CHANGES TO THIS COOKIE POLICY
 

We may update this Cookie Policy from time to time to reflect changes to the website, the services we use or applicable legal requirements.

The date at the beginning of this policy indicates when it was last updated.
 

CONTACT
 

If you have any questions about our use of cookies or this Cookie Policy, please contact Parasiel Gems Ltd. through the Contact
form available on this website.

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Wholesale Terms

1. B2B Only
 

Parasiel Gems Ltd. supplies jewellery exclusively to professional trade customers.

Wholesale purchasing is intended for established retailers, boutiques, galleries and other legitimate business customers.

Consumer purchases are not available through the Parasiel Gems wholesale operation.
 

2. Wholesale Orders
 

Wholesale orders are placed through our designated wholesale platform, or through another purchasing arrangement expressly agreed with Parasiel Gems Ltd.

Acceptance of an order is subject to product availability and the applicable wholesale terms.
 

3. Minimum Orders
 

Minimum wholesale order quantities and/or minimum order values may apply.

The applicable minimum will be stated on the relevant wholesale platform or confirmed before an order is accepted.

Certain products or limited collections may have additional minimum quantities.
 

4. Product Availability
 

Our range consists of three principal categories:

Core Collections
Permanent designs developed for continuity and repeat ordering.

Small-Batch Collections
Limited quantities based on the availability of selected natural gemstones.
 

New Developments

Occasional new gemstones, materials or design directions introduced in limited quantities.

Repeat availability cannot be guaranteed for small-batch or naturally limited materials.
 

5. Natural Gemstones
 

Natural gemstones vary naturally in colour, pattern, inclusions, zoning, transparency and other characteristics.

Such characteristics are not considered manufacturing defects where they are consistent with the nature of the gemstone and the product description.

Where a gemstone has undergone a relevant treatment, this will be disclosed where applicable.
 

6. Prices and VAT
 

Wholesale prices and applicable VAT treatment are provided through the relevant wholesale purchasing arrangement.

Prices may change without notice before an order is accepted.
 

7. Payment
 

Payment terms are determined by the applicable wholesale platform or individual written agreement.
 

8. Production and Lead Times
 

Core designs may generally be produced or reordered subject to material availability.

Small-batch and limited collections are subject to the availability of the relevant gemstones and materials.

Where an item requires additional production time, the expected lead time will be communicated before or at the time of order acceptance.
 

9. Product Images and Marketing Material
 

The images on the website are for presentation purposes. Retailers should photograph their own stock/products for their own commercial use.
 

10. Cancellation
 

Cancellation of an order may be subject to the terms of the applicable wholesale platform or individual agreement.

Custom, specially produced or otherwise non-standard orders may be subject to different cancellation conditions.
 

11. Claims
 

Damage, shortages, incorrect items or suspected manufacturing defects must be reported within the applicable period specified in our Returns / Claims policy.
 

12. Changes to Wholesale Terms
 

We may update these Wholesale Terms from time to time. The terms applicable to an accepted order will be those in effect at

the time the order is accepted, unless otherwise agreed.


Last updated: [30/09/26]

 

 

 

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Shipping & Delivery

Wholesale Shipping
 

Wholesale orders are dispatched from Italy using DHL or another agreed professional carrier.

Shipping arrangements may vary depending on the destination, order value, package size and applicable carrier requirements.
 

Dispatch
 

Orders are normally dispatched once the order has been accepted, payment requirements have been satisfied and the goods are ready for shipment.

Where additional production is required, an estimated production and dispatch timeframe will be communicated as appropriate.
 

Delivery
 

Delivery times depend on destination, carrier conditions, customs requirements and other circumstances outside our direct control.

A tracking number will normally be provided where tracking is available.

Customers are responsible for providing accurate delivery and contact information.
 

Delivery Damage
 

Where a parcel appears visibly damaged on delivery, the recipient should notify the carrier where possible and document the condition of the package before opening it.

Photographs of the packaging and goods may be requested when assessing a shipping claim.

Lost or Delayed Shipments

Where a shipment is lost or materially delayed, Parasiel Gems will cooperate with the customer and carrier to investigate the shipment and pursue any applicable carrier claim.
 

Duties, Taxes and Import Charges
 

Any duties, taxes, customs charges or other costs applicable to a shipment will depend on the destination and transaction structure.

Responsibility for such charges will be determined according to the applicable wholesale agreement, platform terms and applicable law.
 

Insurance
 

Shipping insurance and carrier liability are subject to the terms, limits and exclusions of the relevant carrier or separate transport insurance arrangement.
 

Any enhanced insurance requirements for high-value shipments should be agreed before dispatch.


Last updated: [30/09/26]

 

 

 

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Returns / Claims

1. Wholesale Claims
 

Parasiel Gems supplies professional trade customers. Returns and claims are therefore handled according to the nature of the issue and the applicable wholesale agreement or purchasing-platform terms.
 

2. Damaged Goods
 

If goods arrive damaged, please notify us as soon as reasonably possible and provide:

  • order details;

  • photographs of the external packaging;

  • photographs of the damaged item;

  • photographs showing the relevant damage;

  • any relevant carrier documentation.

Where appropriate, the original packaging should be retained until the claim has been resolved.
 

3. Incorrect or Missing Items
 

If an order contains an incorrect item or an item is missing, please notify us promptly with the relevant order information.

We will investigate the discrepancy and arrange an appropriate remedy where the claim is confirmed.
 

4. Manufacturing Defects
 

Where a product is suspected to contain a manufacturing defect, Parasiel Gems may request photographs or require the item to be returned for professional inspection.

Where a manufacturing defect is confirmed, an appropriate remedy may include repair, replacement, credit or refund, depending on the circumstances and applicable terms.
 

5. Natural Gemstone Characteristics
 

Natural inclusions, colour variation, zoning, pattern, transparency and other characteristics inherent to natural gemstones are not, by themselves, manufacturing defects.

Products are assessed according to their description, intended design and the characteristics reasonably expected from the relevant natural material.
 

6. Inspection
 

Where a claim requires physical assessment, any refund, replacement or credit will normally be processed after the relevant goods have been received and professionally inspected.

This does not affect any mandatory rights or remedies that cannot lawfully be excluded or restricted.
 

7. Unauthorised Returns
 

Goods should not be returned without prior agreement or return instructions.
 

8. Bespoke or Specially Produced Items
 

Items produced specifically to an agreed customer specification may be subject to different return or cancellation conditions, which will be confirmed before production.
 

9. Resolution
 

We aim to resolve legitimate claims fairly and efficiently and will consider the nature of the issue, the condition of the goods, the applicable agreement and relevant legal requirements when determining an appropriate remedy.


Last updated: [30/09/26]

 

 

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Wholesale FAQ

Is Parasiel Gems B2B only?
 

Yes. Parasiel Gems is a strictly B2B jewellery supplier. This website provides information about the company and its collections; wholesale purchasing is handled through our wholesale platform and approved trade arrangements.
 

Who do you supply?
 

We primarily work with professional retailers, independent boutiques, galleries and other legitimate trade customers, with a particular focus on the European market.
 

Where can I place a wholesale order?
 

Wholesale purchasing is currently available only through our selected wholesale platforms, to be announced soon.
 

Do you have a minimum order?
 

Yes. Minimum order quantities and/or minimum order values may apply. The applicable requirements are shown through the wholesale purchasing platform or confirmed before an order is accepted.
 

Can I reorder the same designs?
 

Core designs are developed with continuity and repeat ordering in mind.

Small-batch collections depend on the availability of the relevant natural gemstones and may therefore have limited reorder potential.
 

Why don't all gemstone pieces look identical?
 

Natural gemstones are naturally variable.

Colour, pattern, inclusions, zoning, transparency and other characteristics can differ from stone to stone. These variations are part of the character of natural materials.
 

Are your gemstones natural?
 

Parasiel Gems works primarily with natural earth-mined gemstones.

Where relevant, gemstone treatments are disclosed in the applicable product information.
 

Do you use recycled materials?
 

Yes. Where appropriate, we use recycled precious metals and reclaimed or previously used gemstones. Reclaimed stones may be restored, recut or repolished before being used again.
 

Where is the jewellery produced?
 

Production is carried out through established specialist partners in Europe and India, with production standards and final quality control overseen by Parasiel Gems.
 

Where are wholesale orders dispatched from?
 

Wholesale orders are dispatched from Italy using DHL or another agreed professional carrier.
 

Do you offer bespoke jewellery?
 

Bespoke and special production enquiries may be considered separately from the standard wholesale range and are subject to minimum quantities, specifications and production requirements.
 

How often do you introduce new collections?
 

The core range is maintained for continuity, while small-batch collections and new developments are introduced periodically according to gemstone availability, production capacity and product development.
 

Do you sell directly to consumers?
 

The Parasiel Gems website is strictly B2B.

Consumer sales remain available through our Etsy store.
 

How can I contact you?
 

Please use the Contact form on this website for wholesale
enquiries, retailer enquiries or other business-related questions.


Last updated: [30/09/26]

 

 

 

 

 

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How should the jewellery be stored and cared for?

​

Jewellery should be handled and stored with reasonable care, particularly where natural gemstones and polished precious metals are involved.
 

For best results:
 

  • Store individual pieces separately where possible to reduce scratching and contact between items.
     

  • Keep jewellery dry and away from prolonged exposure to moisture, humidity and direct contact with water.
     

  • Avoid direct contact with perfumes, cosmetics, hairspray, creams, cleaning products and other chemicals.
     

  • Silver may naturally tarnish over time as a result of exposure to air and environmental conditions. This is normal and can generally be reduced through appropriate storage and careful cleaning.
     

  • Gold-plated surfaces require particular care. Avoid abrasive cleaning and excessive rubbing, as plating is a surface finish and may gradually wear with use.
     

  • Natural gemstones vary in hardness, durability and sensitivity. Avoid impact, dropping or contact with harder materials.
     

  • Do not use aggressive jewellery cleaners or ultrasonic cleaning unless the suitability of the method has been confirmed for the specific gemstone and treatment.
     

  • For cleaning, use a soft, clean cloth and appropriate gentle cleaning methods suitable for the particular material.
     

Where a product contains a particularly delicate, treated or unusual gemstone, specific care recommendations may be provided with the relevant product information.
 

If you are unsure about the appropriate care of a particular item, please contact Parasiel Gems before applying a cleaning treatment.


 

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JEWELLERY GOES ON LAST. AND COMES OFF FIRST.

There is a wonderful old saying: jewellery goes on last and comes off first.

​

There is good reason for it. Perfumes, cosmetics, hairsprays, creams and other beauty products can affect gemstones, pearls, metals, surface finishes and stringing materials over time. Make jewellery the final thing you put on when getting ready — and one of the first things you remove at the end of the day.

​

NEVER SLEEP...

​

...with your jewellery on.

​

Make the small effort to remove it and return it to its pouch or box, where it can safely sleep while you do.

​

Most of us have fallen asleep awkwardly on a sofa and woken with a numb arm or leg. Something similar happens to jewellery when it spends the night underneath you — although your gemstones won't get pins and needles.

​

Chains can become tangled or stretched, settings can be placed under unnecessary pressure, earrings can bend, and gemstones or polished surfaces can rub against one another and become scratched or damaged.

​

And please, never sleep wearing earrings. Apart from being uncomfortable, sleeping in them can place unnecessary pressure on posts, fittings, settings and the jewellery itself.

​

DROPS AND FALLS...

​

...can be equally unforgiving.

​

Natural gemstones should never be assumed to be indestructible — not even diamonds. Gemstones may contain internal characteristics, inclusions, cleavage planes or existing microscopic fractures. A hard impact can cause chipping, cracking or, in unfortunate circumstances, complete breakage.

​

Bathroom tiles, stone floors, concrete and asphalt are particularly unforgiving surfaces.

​

A LITTLE COMMON SENSE GOES A LONG WAY

​

Remove jewellery before showering, bathing, swimming, exercising or using household chemicals. Handle pieces with clean hands and store them separately whenever possible, particularly pieces containing gemstones, pearls or delicate surfaces.

​

Fine jewellery is made to be worn and enjoyed, not hidden away. A little thoughtful care simply helps ensure that a favourite piece remains a favourite for many years to come.

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Parasiel Gems Ltd.

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